Privacy Policy Ultra66 — Your Personal Data Protection

1 Introduction and Scope of This Policy

Ultra66 Online Entertainment ("ultra66", "we") is committed to protecting the privacy of all users who access and use our online casino platform at ultra66.vu. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information.

This policy applies to all information we collect through our website, mobile app, electronic communications, and any other interactions you have with ultra66. We encourage you to read this document carefully so you fully understand your rights and choices regarding your personal data.

Ultra66 adheres to internationally recognised data protection principles, including data minimisation, purpose limitation, storage restriction, and data security. We do not collect data beyond what is necessary to provide our services to you.

2 Types of Data We Collect

Ultra66 collects various types of information depending on how you interact with our platform. The following are the main categories of data we process:

2.1 Identity and Account Information

• Full name as it appears on your official identification document.
• Date of birth for age verification — players must be at least 18 years old.
• Active email address and mobile phone number.
• The username and password you created during registration.
• Current residential address including city, state, and postcode.

2.2 Financial and Payment Information

• Bank account number or digital wallet details used for deposits and withdrawals.
• Complete deposit and withdrawal transaction records including amounts, dates, and payment methods.
• Proof of source of funds document if required during an advanced KYC process.

2.3 Identity Verification Documents (KYC)

• A copy of your MyKad, passport, or other valid identification document.
• A copy of a utility bill or bank statement as proof of address.
• A selfie or facial photo for live identity verification, if required.

2.4 Technical and Usage Data

• IP address, browser type, operating system, and device information.
• Login session records including date, time, and approximate geographic location.
• History of games, wagering, wins, and losses on the platform.
• Cookie data and similar tracking technologies for an improved user experience.
• Logs of your interactions with our customer support team.

3 How We Use Your Data

Every piece of information we collect is used for a legitimate and specific purpose. We do not use your data for unrelated purposes without first obtaining your consent. The table below summarises the primary purposes of data use:

4 Data Sharing and Disclosure

Ultra66 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share certain information in the following situations:

4.1 Trusted Service Providers

We work with carefully selected third-party service providers to help operate our platform. These include payment processors, KYC service providers, customer support platforms, and analytics services. All such providers are bound by strict data protection agreements and may only use your data for purposes we have specified.

4.2 Legal and Regulatory Requirements

Ultra66 may disclose your personal information to the relevant authorities when required to do so by law, court order, or regulatory directive. This includes investigations relating to money laundering, fraud, or other financial crimes.

4.3 Business Transfers

If ultra66 is involved in a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. We will provide reasonable notice before your data becomes subject to a different privacy policy.

5 Data Security and Encryption

Protecting your personal data from unauthorized access, loss, or misuse is a responsibility we take extremely seriously. ultra66 implements comprehensive technical and organizational layers of protection, including:

• 256-bit SSL Encryption: All data transmitted between your browser and ultra66's servers is encrypted using the latest TLS protocol, ensuring no third party can intercept or read your data in transit.
• Data-at-rest encryption: Sensitive data stored in our databases, including passwords and financial details, is encrypted using industry-standard encryption algorithms.
• Layered access controls: Access to user data within our internal systems is limited to staff who require it to carry out their duties, with full audit logs maintained.
• 24/7 Security Monitoring: Our systems are continuously monitored to detect and respond to any threats or suspicious activity.
• Regular security testing: ultra66 undergoes regular penetration testing and security audits conducted by independent security experts.
• Two-factor authentication (2FA): Players can enable 2FA for an additional layer of account protection.

While we employ best-in-class security measures, no system can be guaranteed 100% secure. We encourage you to take precautions as well, such as using a strong and unique password and never sharing your login credentials with anyone.

6 Cookies and Tracking Technologies

Ultra66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session security, and language preferences. The platform cannot function properly without these cookies.
• Performance Cookies: Collect anonymized information about how users interact with our platform to help us improve overall performance and user experience.
• Functional Cookies: Remember your preferences and settings — such as preferred language and display options — so you don't have to reconfigure them each time.
• Marketing Cookies: Used to display relevant promotions and offers to you based on your interests and gaming history. You may opt out of these cookies.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality.

7 Data Retention Period

Ultra66 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. Generally:

• Active account data is retained for as long as your account remains active.
• Financial transaction records are retained for a minimum of five (5) years after the transaction date, in line with anti-money laundering (AML) compliance requirements.
• KYC documents are retained for a minimum of five (5) years after account closure.
• Customer support communication logs are retained for two (2) years for reference and complaint resolution purposes.
• Technical data and activity logs are retained for one (1) year.

Once the defined retention period has expired, your data will be securely deleted or anonymised in accordance with our data deletion procedures.

8 Your Rights as a Data Subject

Ultra66 respects your rights over your personal data. The following are the key rights you hold:

To exercise any of the above rights, please contact our support team via Live Chat on the platform or by email at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended up to 60 days with prior notice to you.

9 Children's Privacy

The ultra66 platform is strictly for users aged 18 years and above. We do not knowingly collect personal data from minors. If we discover that we have collected information from anyone under the age of 18, we will promptly delete that information and close the account in question.

Parents and guardians are encouraged to use appropriate parental control software to prevent children from accessing online gambling platforms.

10 Changes to This Privacy Policy

Ultra66 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to you via your registered email or a prominent notice on our platform at least 14 days before those changes take effect. Continued use of the platform after the effective date of the changes constitutes acceptance of the updated terms.

We encourage you to review this page periodically for the latest information on our privacy practices. The "Updated" date at the top of this document indicates when this policy was last modified.

11 Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding how ultra66 handles your personal data, you may contact us through the following channels:

• Email: [email protected] — for specific privacy enquiries and data rights requests.
• Live Chat: Available 24/7 on the platform — for general privacy-related enquiries.
• Telegram & WhatsApp: Contact ultra66's official support channels for immediate assistance.